Call us – Austin Bat Refuge is available 24/7. Do NOT handle the bat with bare hands.
We created a guide to help you quickly identify how to help a bat, or if a bat needs help at all. Please choose the option that most closely describes your situation. Most importantly, remain calm, and do not handle the bat with your bare hands. If you need immediate assistance, please call us.
If there is a chance that a person or a pet has been bitten by a bat, you must call your local Animal Control. In Austin, contact Austin 311.
Select the option that most closely describes your situation. Most importantly, remain calm and do not handle the bat with bare hands.
If the bat was found in a room where a person was sleeping, please call your local animal control. In Austin, call 3-1-1. If the bat was not in a room where a person was sleeping, please continue below.
If the bat is flying around the house, follow these steps:
Give us a call if you’d like more help or information: 512-695-4116
Important: Never touch a bat with bare hands. If there is a chance that a person or a pet was bitten, please call your local animal control.
Never touch or handle a bat with your bare hands.
If you found a bat on the ground, please follow these steps:
If you are unable to contain the bat, please call us — we’d be happy to help!
Sometimes bats can be found sleeping low on walls, tree trunks, or other structures. If they’re somewhere humans or other animals could reach them easily, please call us immediately so we can help move them somewhere safer. If you’re comfortable containing the bat, please follow our bat containment guide below.
Great news! You have your very own backyard pest control. Bats hanging high on tree branches don’t need to be interfered with unless they’re easily in reach of children or pets. Many of our local species inhabit oak, pecan, pine, and palm trees.
If bats fell out of your tree while you were trimming, please contact us immediately and we will send help.
To read more about our local species, or how to care for their habitats: Local Species · Palm Trees
Call us immediately. Please do not attempt to handle the bat or remove it from the glue trap. If possible, carefully move the bat into a safe container like a shoe box. Please ensure the bat cannot get wrapped up or trapped further in the glue.
Glue traps are harmful to bats, birds, lizards, and other beneficial wildlife that accidentally get stuck. If you have glue traps in or around your home, please consider other alternatives for pest control.
Call us immediately if you see a bat in distress. Examples include:
Dogs and cats frequently find bats in the yard. We’ve often seen pets alert their owners to a bat in distress — they can be bat heroes too! Unfortunately, they can sometimes be the cause of distress, if they think they’ve found a new friend.
Please give us a call, and we’ll help you figure out next steps.
If you think your pet or a person could have been bitten by a bat, you must call your local animal control. In Austin, call 3-1-1.
Please call us if you are unsure what to do with a dead bat. We can help you decide the best course of action.
Never handle a bat with your bare hands.
Please call us for more information about finding bats frequently in your house or business. We can provide information, help you find humane removal for the bats, and advise on preventing bats from entering again.
Wearing leather gloves, place a thick towel or container over the bat. Slide cardboard underneath and secure. Never handle with bare hands.
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When you call us, have this information ready:
If you’ve already spoken with us and we’ve asked you to submit an intake form, use the link below. Please call us before submitting a bat – we need to arrange care in advance.
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