Don't panic. Stay calm. Call us — Austin Bat Refuge is available 24/7. Do NOT handle the bat with bare hands.
Bats rarely pose a threat and are gentle animals. The most important thing is to keep the bat from escaping so we can evaluate it — and to not touch it with bare skin. You're doing the right thing by seeking help.
Bats are the primary carrier of rabies in Texas. If a bat has been in a room where people were sleeping, or if a bat has made direct contact with a person (especially a child, elderly person, or immunocompromised individual), call Austin Public Health at 311 immediately and do not release the bat. The bat may need to be tested. Post-exposure prophylaxis (PEP) is available and effective when started promptly.
Select the scenario that best describes your situation for specific step-by-step guidance.
A bat inside your home most likely entered accidentally through an open window, door, or small gap. Follow these steps carefully.
Swatting can injure the bat and cause it to panic. Keep children and pets out of the room if possible.
Turn off the lights and open a window or door to the outside. The bat will often find its way out within 20–30 minutes if given the chance.
A bat that lands is resting — not injured. Do not attempt to pick it up without proper protection. Call us: 512-695-4116
Wearing leather gloves, place a thick towel or container over the bat. Slide cardboard underneath and secure. Never handle with bare hands.
Call 512-695-4116 and we'll guide you through the next steps, including how to transport the bat safely if needed.
If a bat was found in a room where a person was sleeping — especially a child — call Austin Public Health at 311. A sleeping person cannot always know if they've been bitten. The bat should be kept for testing. Do not release it.
When you call us, have this information ready:
A bat found on the ground or accessible surface during daylight hours is almost certainly injured or ill. Healthy bats roost in sheltered locations and are not active in the daytime.
This is the most important rule. Even a sick bat can bite if handled. Keep children and pets away immediately.
If it is in a dangerous location (e.g., a sidewalk or parking lot), use a shoe box or similar container to cover it. Place a weight on top so it can't be moved. Do not seal it airtight — the bat needs air.
Stay with the bat if you can to prevent others from disturbing it. Note the exact address for when you call us.
Call 512-695-4116. We'll arrange for the bat to be picked up or direct you to a local rehabilitator who can help.
If you've already spoken with us and we've asked you to submit an intake form, use the link below. Please call us before submitting a bat — we need to arrange care in advance.